Large broadband delays in US Midwest 3-15-20

kladner · 2020-03-15, 18:46

We have high bandwidth Internet access. Today, I have been seeing sometimes minutes of delay, or outright failure to connect, on a steady basis. You have to wonder when the browser reports "Looking up google.com" for many seconds.

Do these symptoms suggest DNS problems? Is anyone else in the Midwest or elsewhere seeing this situation?

retina · 2020-03-15, 19:30

Quote:

Originally Posted by kladner

We have high bandwidth Internet access. Today, I have been seeing sometimes minutes of delay, or outright failure to connect, on a steady basis. You have to wonder when the browser reports "Looking up google.com" for many seconds.

Do these symptoms suggest DNS problems? Is anyone else in the Midwest or elsewhere seeing this situation?

Try using a different DNS server.

1.1.1.1
8.8.8.8
9.9.9.9
etc.

kriesel · 2020-03-15, 19:30

Quote:

Originally Posted by kladner

We have high bandwidth Internet access. Today, I have been seeing sometimes minutes of delay, or outright failure to connect, on a steady basis. You have to wonder when the browser reports "Looking up google.com" for many seconds.

Do these symptoms suggest DNS problems? Is anyone else in the Midwest or elsewhere seeing this situation?

Yes DNS or basic transport issues seem likely; seems ok here in my bit of southern Wisconsin. Go to www.speedtest.net or your ISP's equivalent. Or try some ping and traceroute (tracert on Windows). It's a good idea to have some IP#'s memorized for test so you can ping or tracert by number without needing dns resolution, for diagnostic purposes. Do you have primary and fallback dns servers configured in your system?

Dr Sardonicus · 2020-03-15, 19:38

I've had no problems today. Maybe some of your provider's equipment went kerflooey.

Speaking of Google, they've got a lame "counting-to-five hand" on their page. Maybe Xilman can fix it
;-)

kladner · 2020-03-15, 19:42

Yes to the primary and secondary DNS.

When I have gotten to one of the speed test sites, throughput is normal 150-160 mb/s. However, latency has reported as high as 2000 ms.

xilman · 2020-03-15, 20:00

Quote:

Originally Posted by kladner

Do these symptoms suggest DNS problems? Is anyone else in the Midwest or elsewhere seeing this situation?

No issues here.

kriesel · 2020-03-15, 20:01

Quote:

Originally Posted by kladner

Yes to the primary and secondary DNS.

When I have gotten to one of the speed test sites, throughput is normal 150-160 mb/s. However, latency has reported as high as 2000 ms.

Submit a trouble report. That may be a sign of saturation or your ISP's equipment limping along despite a misconfiguration or other issue. And you only get repair or credit for outages actually reported near real time. I got nothing for several weeks of chronic outages, despite maintaining a local log of trouble, because I chose not to spend an hour of metered cell phone time and my own time for every impaired or dead line trouble instance. (They'd fix it on Friday afternoon late, by Sunday night it was broken again. The line would sag to below dialup speed or nothing at all and recover later; sometimes it flapped in and out of function about hourly!) So glad to no longer be depending on the undependable Frontier DSL. They couldn't even keep dates of billing or outage report or cancelation straight.

xilman · 2020-03-15, 20:09

Quote:

Originally Posted by Dr Sardonicus

Speaking of Google, they've got a lame "counting-to-five hand" on their page. Maybe Xilman can fix it
;-)

I would like to try but can't reproduce your observation. What is the URL in question? Their home page doesn't show anything out of the ordinary to me.

Dr Sardonicus · 2020-03-15, 21:29

Quote:

Originally Posted by xilman

I would like to try but can't reproduce your observation. What is the URL in question? Their home page doesn't show anything out of the ordinary to me.

https://www.google.com/

The lame count-to-five hand is in a stop sign next to a Google-infected link labelled DO THE FIVE. Help stop coronavirus

The image is separately at

https://www.gstatic.com/images/hpp/dothefive_90x90t.gif

kladner · 2020-03-16, 04:39

Quote:

Originally Posted by kriesel

Submit a trouble report. That may be a sign of saturation or your ISP's equipment limping along despite a misconfiguration or other issue. And you only get repair or credit for outages actually reported near real time. .....

Thanks. I will pursue that angle. The condition persists.

Uncwilly · 2020-03-16, 05:14

Is it possible that there is an extra high demand at the moment with people staying home and doing a lot more streaming?

2020-03-15, 18:46	#1
kladner "Kieren" Jul 2011 In My Own Galaxy! 23656₈ Posts	Large broadband delays in US Midwest 3-15-20 We have high bandwidth Internet access. Today, I have been seeing sometimes minutes of delay, or outright failure to connect, on a steady basis. You have to wonder when the browser reports "Looking up google.com" for many seconds. Do these symptoms suggest DNS problems? Is anyone else in the Midwest or elsewhere seeing this situation?

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2020-03-15, 19:38	#4
Dr Sardonicus Feb 2017 Nowhere 4,643 Posts	I've had no problems today. Maybe some of your provider's equipment went kerflooey. Speaking of Google, they've got a lame "counting-to-five hand" on their page. Maybe Xilman can fix it ;-)

2020-03-15, 19:42	#5
kladner "Kieren" Jul 2011 In My Own Galaxy! 27AE₁₆ Posts	Yes to the primary and secondary DNS. When I have gotten to one of the speed test sites, throughput is normal 150-160 mb/s. However, latency has reported as high as 2000 ms.

2020-03-16, 05:14	#11
Uncwilly 6809 > 6502 """"""""""""""""""" Aug 2003 101×103 Posts 2³×1,223 Posts	Is it possible that there is an extra high demand at the moment with people staying home and doing a lot more streaming?