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#1 |
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123628 Posts |
Help, I cannot log in and I am unsure how to get help. Every time I attempt to log in, I get the page that says thank you for logging in and then am redirected to the non-logged-in page. Any ideas?
User Name: richs |
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#2 |
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"Richard B. Woods"
Aug 2002
Wisconsin USA
22×3×641 Posts |
Check whether you have cookies enabled in your browser. Also, check in your anti-virus or other security software that cookies from mersenne.org and mersenneforum.org are allowed -- you may have to add mersenne.org and mersenneforum.org to some whitelist there.
Last fiddled with by cheesehead on 2009-04-16 at 15:27 |
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#3 | |
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1976 Toyota Corona years forever!
"Wayne"
Nov 2006
Saskatchewan, Canada
469510 Posts |
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I find that if I simply close the browser session and go back in it works. Granted, this may not work for you. |
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#4 |
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"Rich"
Aug 2002
Benicia, California
23·3·5·11 Posts |
Working now. I tried all the suggested solutions but to no avail that day.
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#5 |
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Feb 2009
73 Posts |
Perhaps you are behind a transparent ISP proxy that was not so transparent for a day.
edit: Weird, but I logged in and found myself not logged in 3 minutes later after I posted this! Last fiddled with by xorbe on 2009-04-22 at 05:44 |
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#6 |
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Apr 2009
38 Posts |
I am upset. I have been participating in your Mersenne project for over a decade. It is running right now on this computer under software ver. 24.
I duly registered under the new schema and tried to merge my old account data. My old account seems not to exist! Yet it is happily churning away as I write and sending updates to your server via ver. 24. P.S. Maybe your forum spell-checker should be told that there is a word called "Mersenne"? |
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#7 | |
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6809 > 6502
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Aug 2003
101×103 Posts
2×7×19×37 Posts |
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It has been a while since I have done it. But, it went well for me. {this post subject to editing to add more info}-edits below- Are you part of a team other than yourself? So, you've set up a primenet V5 id? You've gone to the website and logged in? While logged in you clicked on My Account then Summary? Does it show your account info (don't worry about the v4 stuff yet)? You've got some sort of stats showing? Does it show "V4 computers" under your listing of computers? Does it show "v4-LL" or "v4-TF" under stats for the last 365? Is there a large lump of credits under life time stats? Did you click on either " Link my legacy PrimeNet v4.0 Account(s)" or "v4.0 Migration"? Then are you double extra sure that you got all of the entries exactly right in the form and hit "Link this v4 account now" and not "Submit"? Did you log out of mersenne.org, wait 1.5 hours, restarted your browser, and logged back in? Last fiddled with by Uncwilly on 2009-04-24 at 01:21 Reason: adding details |
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#8 |
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"Richard B. Woods"
Aug 2002
Wisconsin USA
22×3×641 Posts |
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#9 | |||||
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Apr 2009
3 Posts |
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No team. Yes. Quote:
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In the past I have even found my stats online via a Google search. I know the account runs and has been running for a dozen years. I had accumulated a huge pile of stats. Now there's only "Account login '[redacted]' not found." Quote:
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#10 |
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Apr 2009
3 Posts |
Okay, I've now linked the accounts. Here's the thing: the URL to the page to link the accounts doesn't work in Firefox 3.0.10 -- or at least not in mine with my particular Add-Ons, etc. It just brings me to a new login page.
I opened MSIE 8 and logged in and things worked. Problem solved, but the webmaster ought to fix it so the page works with Firefox! Thanks again, Uncwilly. |
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