How do I know if my Radeon RX 5500 is going bad?

[bur]

Btw, it's not a good thing to have "free RAM". The OS should always utilize all the RAM, even just for keeping stuff in the RAM that it might or might not need in a few minutes.

I'm not saying having 32 GB of RAM is bad, but for your usage I very much doubt you needed it.

I have 16 GB of RAM on a gaming computer. Don't fixate on "free RAM" even though some optimizer tools tried to sell that as a benefit.

This is for Linux, but true for Windows as well: https://www.cloudways.com/blog/linux...y-myth-busted/

[ShirleyC]

So apparently this is an issue between my AMD graphics card and the Runescape client. This is the response I've received from Jagex support in regards to this:


Hi Shirley,
Thank you for contacting Jagex Customer Support, Mod Ferret here to help!
We are aware of reports of this issue. The team have recently released an update for the client which was hoped would fix the issue for most players, but it seems that there may be another separate issue which is only affecting players who are using AMD Radeon graphics cards.
We have received a few reports from other players that resetting their AMD Adrenalin settings to Default may help reduce the crashes, particularly if the graphics card has been overclocked.
We have also been informed that rolling back your graphics drivers to an older version may help to resolve this issue. It seems that 22.5.1 is the most recent version which doesn't cause these issues. So please try removing your currently installed graphics drivers and installing the 22.5.1 version to see if that helps.
If that doesn't help, we have also been informed that reducing graphics settings to Minimum may also help to reduce the frequency of crashes.
As such, please give this a go to see if it helps.
However, if the problem remains after trying that, I'm afraid we will need to wait for the team to complete their investigation.
Thank you for your patience and understanding while the team work to resolve this issue.
If there is anything else you need, please get back in touch with us here or head over to our Support Centre - we're always here to help.



This computer is still under warranty because I haven't even had it a year, and from looking at the online Redditt posts regarding the issues between AMD graphics and the Runescape client, this issue has been going for some players since October of last year.

Do I totally switch gears and buy an Intel desktop with Nvidia GPU? I totally deflated/frustrated and can't be out buying new computers because 2 companies can't get their arshes together and work out a fix for something like this. =((

[Mark Rose]

Originally Posted by bur

Btw, it's not a good thing to have "free RAM". The OS should always utilize all the RAM, even just for keeping stuff in the RAM that it might or might not need in a few minutes.

I'm not saying having 32 GB of RAM is bad, but for your usage I very much doubt you needed it.

I have 16 GB of RAM on a gaming computer. Don't fixate on "free RAM" even though some optimizer tools tried to sell that as a benefit.

This is for Linux, but true for Windows as well: https://www.cloudways.com/blog/linux...y-myth-busted/

Depends on what games you play. Some simulation players are opting for 64 GB these days. Cities: Skylines with extra downloaded assets in particular eats up RAM.

32 GB is the least I'd put in a new build today. 16 GB can get a bit tight with lots of browser tabs open (especially web apps).

[VBCurtis]

Originally Posted by ShirleyC

So apparently this is an issue between my AMD graphics card and the Runescape client. This is the response I've received from Jagex support in regards to this:

Do I totally switch gears and buy an Intel desktop with Nvidia GPU? I totally deflated/frustrated and can't be out buying new computers because 2 companies can't get their arshes together and work out a fix for something like this. =((

If the game is that important to you, just buy an Nvidia GPU. There's nothing wrong with the rest of the machine!

[ShirleyC]

Originally Posted by VBCurtis

If the game is that important to you, just buy an Nvidia GPU. There's nothing wrong with the rest of the machine!

It is a little bit. I am recently disabled and do not have a lot of options as to enjoyment. Not being able to work anymore changes your lifestyle choices. I will definitely look into changing the GPU since Jagex and AMD are not working too hard to get this resolved. Thank you everyone who's commented and tried to find resolution for this.

[VBCurtis]

My apologies, I meant no implied judgement whatsoever for the game being important. This forum is full of folks who make computer-part-purchasing decisions based on a single application- you are no different from us!

[Xyzzy]

Originally Posted by VBCurtis

This forum is full of folks who make computer-part-purchasing decisions based on a single application- you are no different from us!

https://www.reddit.com/r/factorio/co..._for_factorio/

[Andrew Usher]

If it's a game-related issue - which should have been checked first, and is what I most suspected from the start - then it was completely off-topic for this forum.

Yes, I suppose I made a slight mistake in saying the problem started with the new memory, but I was just copying Paul Underwood and not checking the original posts - we may now assume the memory is fine, even though running at a slower speed than designed for (which, as far as I know, is normally OK with all types of PC memory).

[Xyzzy]

Slightly off-topic, but interesting.

Maybe the OP will stick around here and hang out?

We hope so!

[paulunderwood]

Originally Posted by Andrew Usher

If it's a game-related issue - which should have been checked first, and is what I most suspected from the start - then it was completely off-topic for this forum.

Yes, I suppose I made a slight mistake in saying the problem started with the new memory, but I was just copying Paul Underwood and not checking the original posts - we may now assume the memory is fine, even though running at a slower speed than designed for (which, as far as I know, is normally OK with all types of PC memory).

It is not just a matter of gaming, but one of GPU drivers and support by the game authors. As I pointed out, computers are highly complicated things, both hardware and software. Troubleshooting problems is often difficult; Eliminate what variables you can and test.

As far as the memory is concerned, running 3200MHz at 2133MHz should be okay by JDEC standards, but who knows what HP have tested and what they remove from the BIOS!

I tend to steer clear of DELL/HP/COMPAQ, and add Apple to those, because of their ATX non-standards.