How do I know if my Radeon RX 5500 is going bad? - Page 2

paulunderwood · 2023-02-14, 23:09

Quote:

Originally Posted by ShirleyC

Would a drop in my fps rate cause this?

I did a manual driver update of my AMD Radeon (TM) graphics card using Windows and it did update to a new driver. I haven't had a chance to test if this is solving my issue right now as I'm having to leave my house shortly.

Computers are highly complicated, with many things that can go wrong. Something in one place will affect something else in another. I guess that my system's problem with a low memory setting was not responsive enough for the main processor. This could be the case with your computer. Or it could be a problem with your graphics driver, or one of several hundred things. The thing to do is make a change and test, test, test. I ideally one would strip the machine down to the basic hardware and test those components. In my view, your problem is benign; It started when you installed new RAM. I strongly recommend you try to set the RAM speed to its correct setting.

Andrew Usher · 2023-02-15, 00:24

Then the obvious first thing (before changing anything) would be to remove the new memory and see if it returns to the old behavior with the old memory. If so, the problem is related to the memory (not the GPU) - much more likely a configuration issue than actual bad memory, the two of which could not easily be distinguished by any software test.

This raises the question: do we have a torture test for GPUs, like prime95 does for CPUs? There would certainly be use for it, especially when it's not certain whether the GPU is part of the problem.

kracker · 2023-02-15, 02:13

Quote:

Originally Posted by Andrew Usher

This raises the question: do we have a torture test for GPUs, like prime95 does for CPUs? There would certainly be use for it, especially when it's not certain whether the GPU is part of the problem.

I've had pretty good results with OCCT for the GPU - it will tell you when it finds errors.

VBCurtis · 2023-02-15, 02:56

Quote:

Originally Posted by Andrew Usher

Then the obvious first thing (before changing anything) would be to remove the new memory and see if it returns to the old behavior with the old memory. If so, the problem is related to the memory (not the GPU) - much more likely a configuration issue than actual bad memory, the two of which could not easily be distinguished by any software test.

See the second sentence of post #3.

paulunderwood · 2023-02-15, 07:52

Quote:

Originally Posted by VBCurtis

See the second sentence of post #3.

Quite. I think low memory caused the choppiness and the slow memory setting is causing problems now. Shirley had one GPU go wrong and I can understand why she thinks that it is the GPU again.

On my AMD computer, ecpp-mpi would drop sub-processes or the machine would completely freeze. See: https://mersenneforum.org/showthread.php?t=28286 Now: uptime 9 days under full load.

ShirleyC · 2023-02-15, 16:53

When I went into my desktop's BIOS, I did not see any options for XMP, ECHO, or any ability to tab to the system memory at all. My friend told me that my motherboard, for AMD, is a low end one that does not support the 3200 speed of those ram sticks.

kriesel · 2023-02-15, 17:15

Have you tried any of these? The last seems most useful, with purpose-built test utilities to choose from
https://computerinfobits.com/how-to-...king-properly/
https://www.onecomputerguy.com/signs-of-gpu-failure/
https://www.raymond.cc/blog/having-p...st-its-memory/ and see comments section for more

I have an RX5700XT that is intermittently reliable, so unreliable it is not usually installed. Good luck.

paulunderwood · 2023-02-15, 18:28

Quote:

Originally Posted by ShirleyC

When I went into my desktop's BIOS, I did not see any options for XMP, ECHO, or any ability to tab to the system memory at all. My friend told me that my motherboard, for AMD, is a low end one that does not support the 3200 speed of those ram sticks.

Can you see an "Advanced" tab when in BIOS? If not, restart and just as you choose the BIOS from the menu quickly press "a".

HP don;t like you going into BIOS as it causes them too much traffic for their support teams. Maybe you could them an earache about your RAM upgrade.

It maybe that HP have not added XMP to your BIOS and you will have run the RAM at 2133Mhz and try to find another way to get your system to be stable.

moebius · 2023-02-15, 20:03

Quote:

Originally Posted by ShirleyC

When I went into my desktop's BIOS, I did not see any options for XMP, ECHO, or any ability to tab to the system memory at all. My friend told me that my motherboard, for AMD, is a low end one that does not support the 3200 speed of those ram sticks.

There should be a button A-XMP oder AMP to activate XMP in the AMD-Bios. You have to save the changes and reboot. (maybe you have to update the bios via USB-Stick).

paulunderwood · 2023-02-15, 20:57

I there any chance of swapping your 3200MHz RAM DIMMs for some 2133MHz RAM DIMMs?

Xyzzy · 2023-02-16, 01:50

Quote:

Originally Posted by ShirleyC

What would be another game that I could try to put a load on my gpu to see if that would cause a crash? Thank you!

https://www.geeks3d.com/furmark/

2023-02-15, 17:15	#18
kriesel "TF79LL86GIMPS96gpu17" Mar 2017 US midwest 1111010010000₂ Posts	Have you tried any of these? The last seems most useful, with purpose-built test utilities to choose from https://computerinfobits.com/how-to-...king-properly/ https://www.onecomputerguy.com/signs-of-gpu-failure/ https://www.raymond.cc/blog/having-p...st-its-memory/ and see comments section for more I have an RX5700XT that is intermittently reliable, so unreliable it is not usually installed. Good luck. Last fiddled with by kriesel on 2023-02-15 at 17:16

2023-02-15, 20:57	#21
paulunderwood Sep 2002 Database er0rr 5·937 Posts	I there any chance of swapping your 3200MHz RAM DIMMs for some 2133MHz RAM DIMMs? Last fiddled with by paulunderwood on 2023-02-15 at 21:00

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2023-02-15, 00:24	#13
Andrew Usher Dec 2022 1FB₁₆ Posts	Then the obvious first thing (before changing anything) would be to remove the new memory and see if it returns to the old behavior with the old memory. If so, the problem is related to the memory (not the GPU) - much more likely a configuration issue than actual bad memory, the two of which could not easily be distinguished by any software test. This raises the question: do we have a torture test for GPUs, like prime95 does for CPUs? There would certainly be use for it, especially when it's not certain whether the GPU is part of the problem.

2023-02-15, 16:53	#17
ShirleyC Feb 2023 111₂ Posts	When I went into my desktop's BIOS, I did not see any options for XMP, ECHO, or any ability to tab to the system memory at all. My friend told me that my motherboard, for AMD, is a low end one that does not support the 3200 speed of those ram sticks.