Unhappy Me: The "dead GPU" edition - Page 15

James Heinrich · 2013-11-16, 14:35

Quote:

Originally Posted by LaurV

I put them on the list of "to be considered when I buy more hardware"

Since I first got my EVGA GTX 570 I was very impressed with their service, despite (or partly because of) having to RMA it last year. Their website is pretty good - for example when you register your product you can upload a (pdf, jpg, etc) copy of your invoice so that you don't have to go looking for it later if there's ever any warranty issues. And their warranties are good: generally a minimum of 3 years on everything, with up to 10 years on select products. So EVGA was high on my repeat-buy brands list until this recent RMA experience shook my confidence; but the most recent development with the manager paying attention to what the customer's concerns are restored my faith in them.

TheMawn · 2013-11-16, 20:42

Quote:

Originally Posted by James Heinrich

So EVGA was high on my repeat-buy brands list until this recent RMA experience shook my confidence; but the most recent development with the manager paying attention to what the customer's concerns are restored my faith in them.

+1

I too was highly disappointed until someone apparently took things into their own hands and made a better-than-expected offer.

kracker · 2013-11-16, 21:18

Yes, I've heard EVGA is quite good(nVidia)... I like MSI and Gigabyte too, however.

flashjh · 2013-11-16, 22:17

I bought a MSI card off of eBay that the fans froze up and they sent me a brand new one through RMA. I've heard they offer a lifetime warranty, but I haven't had another card go bad yet.

James Heinrich · 2013-11-19, 01:20

Looking good so far:

Quote:

I have set you up with a cross-shipment. If you can please follow the emailed instructions that will prompt for a credit card for the cross-shipment process we can get the 580 shipped to you. The cross-shipment will be free this time around and we will cover the shipping for you.

They claim to be shipping out 03G-P3-1584-AR.

Manpowre · 2013-11-19, 08:36

I can now put myself into the row of people with frozen hardware. my titan node died last night. I was moving it from my office to living room due to abroad travel to keep warming up that side of house. and my PSU doesnt fire up.. :((((

So I have to buy new PSU. I wonder if the old PSU was too small for the 2 titan boards.

I guess I can just aswell order a new node for the 2x new 580 boards that arrived yesterday too..

Anyone got a good recommendation for a good 850w PSU that can take being on all the time ?

Batalov · 2013-11-19, 08:56

Quote:

Originally Posted by kladner

Got a package from Gigabyte yesterday. Wonder of wonders, it contained replacements for all three fans on the GTX 570, plus the three-way-split wiring harness which connects them to the card.

High marks in the end for Gigabyte Service. (It did take a bit of prodding to wake up the process, but all's well that ends well.

)

I now repeated this "RMA + silence + (I made a phone call) + a package with free three fans suddenly arrives without any emails" trick, too.

ET_ · 2013-11-19, 11:20

Quote:

Originally Posted by Manpowre

Anyone got a good recommendation for a good 850w PSU that can take being on all the time ?

Corsair serves me well...

Luigi

lycorn · 2013-11-19, 14:43

Quote:

Originally Posted by ET_

Corsair serves me well...

Luigi

+1

OCZ is also a brand I have good reasons to trust. I´m curently using one for nearly 4 years, running 24/7 without a single hiccup.

James Heinrich · 2013-11-19, 15:09

I also have an OCZ 750W in my main machine (2 years) and an OCZ 700W in the other (4.5 years). At the time OCZ PSUs were mostly made by Seasonic and quality was good. Of course, I don't think OCZ makes anything now.

Manpowre · 2013-11-19, 16:39

Actually the one that died was corsair, its been running non-stop for 2.5 years actually.

I have ordered a new node + an extra power supply. again corsair.. I guess I was unlucky.. the new node got a 1kw supply. 4x pciexpress for 4x 580s, so I can fill it up with 2 more 580 boards once I get more second hand.

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2013-11-16, 21:18	#157
kracker "Mr. Meeseeks" Jan 2012 California, USA 2³·271 Posts	Yes, I've heard EVGA is quite good(nVidia)... I like MSI and Gigabyte too, however.

2013-11-16, 22:17	#158
flashjh "Jerry" Nov 2011 Vancouver, WA 463₁₆ Posts	I bought a MSI card off of eBay that the fans froze up and they sent me a brand new one through RMA. I've heard they offer a lifetime warranty, but I haven't had another card go bad yet.

2013-11-19, 08:36	#160
Manpowre "Svein Johansen" May 2013 Norway 11001001₂ Posts	I can now put myself into the row of people with frozen hardware. my titan node died last night. I was moving it from my office to living room due to abroad travel to keep warming up that side of house. and my PSU doesnt fire up.. :(((( So I have to buy new PSU. I wonder if the old PSU was too small for the 2 titan boards. I guess I can just aswell order a new node for the 2x new 580 boards that arrived yesterday too.. Anyone got a good recommendation for a good 850w PSU that can take being on all the time ?

2013-11-19, 15:09	#164
James Heinrich "James Heinrich" May 2004 ex-Northern Ontario 11×311 Posts	I also have an OCZ 750W in my main machine (2 years) and an OCZ 700W in the other (4.5 years). At the time OCZ PSUs were mostly made by Seasonic and quality was good. Of course, I don't think OCZ makes anything now.

2013-11-19, 16:39	#165
Manpowre "Svein Johansen" May 2013 Norway 3·67 Posts	Actually the one that died was corsair, its been running non-stop for 2.5 years actually. I have ordered a new node + an extra power supply. again corsair.. I guess I was unlucky.. the new node got a 1kw supply. 4x pciexpress for 4x 580s, so I can fill it up with 2 more 580 boards once I get more second hand.