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-   -   Unhappy Me: The "dead GPU" edition (https://www.mersenneforum.org/showthread.php?t=18124)

kracker 2013-04-21 20:37

Unhappy Me: The "dead GPU" edition
 
My only real GPU seems to have died in the night... damn.

I guess I'll have to try RMA, however there is one probable blocker: I didn't/forgot to register it...fu...:censored:

Batalov 2013-04-21 20:43

Summer is coming. And there will be weeping and gnashing of teeth.

Some companies do not care about registering (they count the RMA period from the manufacture date, though, so it is a mixed blessing). Take Gigabyte.
"Take my wife... Take her -- please!"

kladner 2013-04-21 21:03

[QUOTE=kracker;337830]My only real GPU seems to have died in the night... damn.

I guess I'll have to try RMA, however there is one probable blocker: I didn't/forgot to register it...fu...:censored:[/QUOTE]

Gigabyte goes strictly by the serial number. I don't know what brand yours is, or what other companies do.

kracker 2013-04-21 21:19

[QUOTE=kladner;337834]Gigabyte goes strictly by the serial number. I don't know what brand yours is, or what other companies do.[/QUOTE]

It's XFX. doing a little google search on their "policies" it seems they definitely do [I][B]not[/B][/I] like rma'ing it if you did not register...

EDIT: Can't create a ticket without a registered GPU... damn.

only_human 2013-04-21 21:44

[QUOTE=kracker;337838]It's XFX. doing a little google search on their "policies" it seems they definitely do [I][B]not[/B][/I] like rma'ing it if you did not register...

EDIT: Can't create a ticket without a registered GPU... damn.[/QUOTE]Can you register it now? Do you have the registration card sitting around? Sometimes it lingers in the box if you kept that.

kracker 2013-04-21 21:57

[QUOTE=only_human;337845]Can you register it now? Do you have the registration card sitting around? Sometimes it lingers in the box if you kept that.[/QUOTE]

It only allows you to register in 30 days...:no:

jasong 2013-04-22 03:35

[QUOTE=only_human;337845]Can you register it now? Do you have the registration card sitting around? Sometimes it lingers in the box if you kept that.[/QUOTE]
I get this mental picture of the registration card moving into the box like it's a college dorm. "Hmmmm, I'm not taking classes anymore, but I think I'll stick around until they actually decide to come and kick me out." I guess the spam would be the slutty girls and the business emails would be the more respectable girls.

Yes, I really do have too much time on my hands.

(What would the bacon be?)

kladner 2013-04-22 04:53

Ticks me off to hear about this!
 
[QUOTE=kracker;337838]It's XFX. doing a little google search on their "policies" it seems they definitely do [I][B]not[/B][/I] like rma'ing it if you did not register...

EDIT: Can't create a ticket without a registered GPU... damn.[/QUOTE]

Sorry if this has been asked before, but do you have a [expletive deleted] receipt? Was this an online purchase so you have electronic confirmation?

It really chaps my ass big time to hear about something denied which should be covered. :rant:

kracker 2013-04-22 20:34

[QUOTE=kladner;337887]Sorry if this has been asked before, but do you have a [expletive deleted] receipt? Was this an online purchase so you have electronic confirmation?

It really chaps my ass big time to hear about something denied which should be covered. :rant:[/QUOTE]
It came with a receipt, but you know, it is those things that get thrown out or get lost after a few months.... however it was online so I can probably track it down and get it, but I'm still very doubtful that I can get a rma, since reading more "reviews" on their service it seems all that counts for that company is that goddamn registration... Which I always forget. Maybe it's just my lesson... :no:

Xyzzy 2013-04-22 20:54

EVGA has a cool deal where they let you upload your receipt so you never have to worry about it again.

kracker 2013-04-22 21:05

[QUOTE=Xyzzy;337944]EVGA has a cool deal where they let you upload your receipt so you never have to worry about it again.[/QUOTE]

If you buy it at newegg tigerdirect etc, I believe you can reprint your receipt from past orders.


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