Norton Internet Security uninstall issue
 

Does anyone have any experience with UN-installing Norton Internet Security from XP? I got tired of paying $70 a year and the overhead of it and decided to remove it and use a free Anti-Virus instead.

HOWEVER

Since I uninstalled Norton I can no longer connect to the internet with the PC. The other PCs in my house connect fine and fortunately Prime95 still connects fine. Just NOT most everything else including Internet Explorer and MSN. I can't even install AVG because it also cannot connect to the internet to do it's thing?

HELP!!!

Did you use the [URL="http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039"]Norton Removal Tool[/URL], or just the normal uninstall? You need to use to tool to get it completely and properly uninstalled. (yeah, it's kind of stupid, I know, but that's just how it is...)
If it still doesn't work after running the tool, do what this post here says: [URL]http://www.techsupportforum.com/networking-forum/security-firewalls/319175-internet-connection-disabled-after-norton-uninstall.html#post1834431[/URL] (in short, run "netsh int ip reset reset.log" and "netsh winsock reset catalog", then reboot)

[QUOTE=Mini-Geek;194065]Did you use the [URL="http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039"]Norton Removal Tool[/URL], or just the normal uninstall? You need to use to tool to get it completely and properly uninstalled. (yeah, it's kind of stupid, I know, but that's just how it is...)
If it still doesn't work after running the tool, do what this post here says: [URL]http://www.techsupportforum.com/networking-forum/security-firewalls/319175-internet-connection-disabled-after-norton-uninstall.html#post1834431[/URL] (in short, run "netsh int ip reset reset.log" and "netsh winsock reset catalog", then reboot)[/QUOTE]

Not sure if I formally used the Norton Removal Tool but I did uninstalled from the Norton Menu and NOT from Windows Add/Remove programs.

I will try those commands.

On an interesting side-bar, I had a small VB program I had written to do a call to a GIMPS page and parse the data for some analysis. It worked fine after the Norton Uninstal but then quit working last night when I made a change and recompiled it. It continues to get Internet access from within Visual Studio but NOT as an .exe.

[quote=petrw1;194090]Not sure if I formally used the Norton Removal Tool but I did uninstalled from the Norton Menu and NOT from Windows Add/Remove programs.[/quote]
No, you didn't use it, then. Try running it (even though you already uninstalled Norton) and then (re-?)running the commands.
[quote=petrw1;194090]On an interesting side-bar, I had a small VB program I had written to do a call to a GIMPS page and parse the data for some analysis. It worked fine after the Norton Uninstal but then quit working last night when I made a change and recompiled it. It continues to get Internet access from within Visual Studio but NOT as an .exe.[/quote]
Did you already install the replacement anti-virus? Perhaps it has a software firewall function that is causing these program-specific Internet-access problems.

[QUOTE=Mini-Geek;194092]Did you already install the replacement anti-virus? Perhaps it has a software firewall function that is causing these program-specific Internet-access problems.[/QUOTE]

No, its installer needs an internet connection to complete.

Did the Windows firewall activate itself after Norton uninstalled.

I ran into headaches once before where the two firewalls kept fighting with each other.

[QUOTE=gjmccrac;194102]Did the Windows firewall activate itself after Norton uninstalled.

I ran into headaches once before where the two firewalls kept fighting with each other.[/QUOTE]
Thanks
My service provider tells me I can leave it off since their gateways provide the Firewall. Anyway, I do get out to their gateway; i.e. I can ping Google and as I said above Prime95 or Visual Studio can get to the internet; it is just ie that can't.

[QUOTE=Mini-Geek;194065]Did you use the Norton Removal Tool[/QUOTE]

:bow wave: